topic Re: Payment holiday in Account & Billing

Payment holiday

Isla211 — Thu, 23 Jan 2025 03:57:19 GMT

How do I apply for a payment holiday as I have had a very close bereavement in my family and have not been able to face work, bills and everyday life. I'm in a very dark place and just need some breathing space for a moth or 2

Re: Payment holiday

Daniel0210 — Thu, 23 Jan 2025 04:38:40 GMT

@Isla211

Sorry for your loss. See the below link for information on payment holidays but it does not apply to Sky Q (where you initially posted).
https://www.sky.com/help/articles/sky-payment-holiday

Re: Payment holiday

caesarome — Thu, 23 Jan 2025 06:24:02 GMT

@Isla211

The payment holiday only applies to Sky Glass and Sky Mobile where these devices are taken out via a credit agreement.