topic Re: Are package discount available to Glass customers? in Account & Billing

Are package discount available to Glass customers?

footix — Wed, 22 Jan 2025 11:00:52 GMT

I've been a Sky Glass customer since launch, and obviously I'm just on the rolling contract now and have been for some time. I'm currently paying £140 (basically Ultimate, whole house, Atmos, UHF, ad skipping, Sports and TNT)

Do they offer discounts to Glass customers (happy to contract for a period). I appreciate they can discount TNT or the remainder if the TV finance, but it would be good to get a bit off the remainder of my package (which is basically £90)

Re: Are package discount available to Glass customers?

GD1 — Wed, 22 Jan 2025 11:15:42 GMT

@footix You will need to call Sky to ask.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Are package discount available to Glass customers?

footix — Wed, 22 Jan 2025 12:36:12 GMT

Yeah I know I need to ring, just wondering if they actually even offer discounts to existing Sky Glass customers these days

Re: Are package discount available to Glass customers?

TimmyBGood — Wed, 22 Jan 2025 13:42:30 GMT

@footix

Sky might argue the 'discount' offer is the availability of Essential TV on Glass and Stream.