topic Renewal Options in Account & Billing

Renewal Options

Graham134 — Mon, 20 Jan 2025 09:44:08 GMT

Absolutely disgusted with treatment from Sky. Have given us 3 different prices and gone up every time.

Been customers for a very long time and really upset by the treatment we have received 😞

Re: Renewal Options

PandJ2020 — Mon, 20 Jan 2025 09:50:52 GMT

If you're not happy with any renewal offer then give notice to leave?

Re: Renewal Options

Daniel0210 — Mon, 20 Jan 2025 10:59:29 GMT

@Graham134
Been customers for a very long time

@Graham134

The very good discounts we've all come to expect are a rarity these days. If you go to a different provider you'll get new customer rates so cheaper but in 18/24 months you'll be in the same position.

Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.