topic Cancel services in Account & Billing

Cancel services

jonnywhitham — Thu, 16 Jan 2025 20:00:38 GMT

Want to cancel services

Re: Cancel services

caesarome — Thu, 16 Jan 2025 20:03:02 GMT

You will need to contact Sky and if you are not in a contact then give the required notice of 31 days for TV and 14 days for Broadband and Talk.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Cancel services

Daniel0210 — Thu, 16 Jan 2025 20:23:04 GMT

@jonnywhitham
To cancel all your TV subscription, the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.