topic Re: Your services are currently being restricted in Account & Billing

Your services are currently being restricted

CaspaG — Thu, 16 Jan 2025 13:58:25 GMT

I am trying to make a payement towards my phone bill but I am getting this:

How do I get rid of this?

Re: Your services are currently being restricted

Mark39 — Thu, 16 Jan 2025 14:09:20 GMT

Click/tap the reinstate button,

Re: Your services are currently being restricted

CaspaG — Thu, 16 Jan 2025 14:10:16 GMT

It doesn't work

Re: Your services are currently being restricted

Mark39 — Thu, 16 Jan 2025 14:11:59 GMT

Have you tried calling? You shoud be able to make payment over the phone.

Re: Your services are currently being restricted

CaspaG — Thu, 16 Jan 2025 14:13:56 GMT

Calling will be my last resort.

Busy at work can't leave and go on a call.

Should be able to do it on their website though no?

Weird.

Re: Your services are currently being restricted

CaspaG — Thu, 16 Jan 2025 14:41:04 GMT

What is their phone number?

Re: Your services are currently being restricted

Mark39 — Thu, 16 Jan 2025 14:55:39 GMT

The forum doesn't allow phone numbers to be posted, but you may be able to find the number via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

Re: Your services are currently being restricted

caesarome — Thu, 16 Jan 2025 16:12:54 GMT

@CaspaG

You shouldn't need to make any manual payments towards your bill as you should have a payment method setup by which Sky will take it from you.