https://helpforum.sky.com/t5/Account-Billing/Internet/m-p/4883548#M242887 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4306951">@Markp8</a>&nbsp;as we're customers here, we can't help with this. I'd suggest raising a complaint with Sky:&nbsp;<A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Thu, 16 Jan 2025 14:54:51 GMT Mark39 2025-01-16T14:54:51Z https://helpforum.sky.com/t5/Account-Billing/Internet/m-p/4883541#M242886 <P>Good afternoon</P><P>I signed a new contract bk in Sept 24 to move to faster broadband as my contract was up for renewal but today is 1st time it's been completed but I have notice tht due to issues your end with it being installed I have had to pay 43 a month rather than the agreed 34 even tho the matter was out of my hands. I don't see why I should of had to pay the additional each month as I was not getting service I signed up for.</P> Thu, 16 Jan 2025 14:50:31 GMT https://helpforum.sky.com/t5/Account-Billing/Internet/m-p/4883541#M242886 Markp8 2025-01-16T14:50:31Z https://helpforum.sky.com/t5/Account-Billing/Internet/m-p/4883548#M242887 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4306951">@Markp8</a>&nbsp;as we're customers here, we can't help with this. I'd suggest raising a complaint with Sky:&nbsp;<A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Thu, 16 Jan 2025 14:54:51 GMT https://helpforum.sky.com/t5/Account-Billing/Internet/m-p/4883548#M242887 Mark39 2025-01-16T14:54:51Z