topic Re: Refer a friend in Account & Billing

Refer a friend

Keithh1957 — Wed, 15 Jan 2025 13:20:54 GMT

My son sent me a referral link When i clicked the link, it just advised thanks we have tracked but no information emailed to fill in for referral or anythis to show who referred me, how will i know we will both receive the referral.

Re: Refer a friend

Mark39 — Wed, 15 Jan 2025 13:25:33 GMT

This from Sky's help page:

Once your friend receives your unique referral link they can choose to purchase directly through sky.com, by calling Sky, or visiting a Sky retail store.

When your friend completes their transaction, they’ll need to revisit their original referral link and input their new account number(s) to confirm their purchase. They need to make sure they do this, as otherwise it won't count as a referral.

Bought more than one Sky product? They need to enter the account number for each product, otherwise they'll only receive one reward."

https://www.sky.com/help/articles/introduce-a-friend-b

Re: Refer a friend

caesarome — Wed, 15 Jan 2025 13:27:47 GMT

@Keithh1957

If you placed your order via tne referral

link your son sent you then it should be tracked as Sky will be able to see that it was him that referred you.

Re: Refer a friend

Keithh1957 — Wed, 15 Jan 2025 13:31:01 GMT

the link just said its been tracked it didnt refer me to sky.com or anything i set up the account myself on line for broadband and tv services which activated today

Re: Refer a friend

caesarome — Wed, 15 Jan 2025 13:35:21 GMT

If you used his link and it says it tracked then it will have done.