I want to cancel Sky kids in our package but add netflix

Suethecat — Tue, 14 Jan 2025 12:42:36 GMT

I would like to cancel Sky kids in our package but add Netflix instead. I can't seem to find out how to do this and I can't find a phone number to call to speak to an advisor either. Any ideas?

Re: I want to cancel Sky kids in our package but add netflix

GD1 — Tue, 14 Jan 2025 12:44:54 GMT

@Suethecat You will need to call Sky or use the following link https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/cancel-sky-tv/articles/cancel-sky-tv to cancel any part of your package

Scroll down to the Contact Us section, select I need more help, all the relevant options to contact Sky will be provided.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

If you don't see the Contact options on the link above make sure java script is enabled on your browser.

topic I want to cancel Sky kids in our package but add netflix in Account & Billing

I want to cancel Sky kids in our package but add netflix

Re: I want to cancel Sky kids in our package but add netflix