topic Re: Cancel engineer visit in Account & Billing

Cancel engineer visit

SteveEdgar — Mon, 13 Jan 2025 19:22:34 GMT

Need to cancel engineer visit for tomorrow at home address on my account

Re: Cancel engineer visit

Annie+UK — Mon, 13 Jan 2025 19:34:32 GMT

This forum is primarily customer-to-customer help.

No one here knows who you are or has any acess to your account details, you will need to contact Sky by other means

Re: Cancel engineer visit

caesarome — Mon, 13 Jan 2025 19:36:59 GMT

@SteveEdgar

You can cancel it here:

https://www.sky.com/ordertracking

Doing so you should also beaware of this:

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

We know life can get in the way, but missing your scheduled visit or cancelling/changing it on the day or day before, could mean you're charged £25 / €25 on your next bill.

Re: Cancel engineer visit

Daniel0210 — Mon, 13 Jan 2025 19:37:49 GMT

@SteveEdgar

Any cancellation at such short notice is likely to incur a £25 charge.