https://helpforum.sky.com/t5/Account-Billing/My-SKY-not-authorised/m-p/4879813#M242455 <P>Thanks for escalating. We've sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4303292">@DebbieV</a></SPAN>.</P> Mon, 13 Jan 2025 11:09:48 GMT Tom-W19 2025-01-13T11:09:48Z https://helpforum.sky.com/t5/Account-Billing/My-SKY-not-authorised/m-p/4879172#M242410 <P>SKY have just renewed my contract and now i get a message that My Sky is not authorised.&nbsp; Any suggestions.. I've tried uninstalling and installing but still the same.</P> Sun, 12 Jan 2025 15:13:38 GMT https://helpforum.sky.com/t5/Account-Billing/My-SKY-not-authorised/m-p/4879172#M242410 DebbieV 2025-01-12T15:13:38Z https://helpforum.sky.com/t5/Account-Billing/My-SKY-not-authorised/m-p/4879229#M242419 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4303292">@DebbieV</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this, so if the bubble hasn't appeared by 7pm it will be tomorrow that they will contact you by it:</P> <P><BR /><STRONG>This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</STRONG><BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.</P> <P>This isn't a live chat so replies may not be instant.</P> Sun, 12 Jan 2025 16:11:38 GMT https://helpforum.sky.com/t5/Account-Billing/My-SKY-not-authorised/m-p/4879229#M242419 caesarome 2025-01-12T16:11:38Z https://helpforum.sky.com/t5/Account-Billing/My-SKY-not-authorised/m-p/4879813#M242455 <P>Thanks for escalating. We've sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4303292">@DebbieV</a></SPAN>.</P> Mon, 13 Jan 2025 11:09:48 GMT https://helpforum.sky.com/t5/Account-Billing/My-SKY-not-authorised/m-p/4879813#M242455 Tom-W19 2025-01-13T11:09:48Z