topic Re: Getting a fully itemised final bill in Account & Billing

Getting a fully itemised final bill

SophieT1 — Sun, 12 Jan 2025 20:41:03 GMT

I have recently left sky and have been requested by EE to forward a fully itemised final bill so they can my exit fees from sky. They will not accept the bill I have sent them which shows the early termination fee as 'debit adjustment'. Is there another way to obtain a copy of my final bill with more information on other than what I can download from the website?

Re: Getting a fully itemised final bill

MarkGoldsmith — Sun, 12 Jan 2025 20:43:20 GMT

Sky are unlikely to change anything in the bill.

Re: Getting a fully itemised final bill

SophieT1 — Sun, 12 Jan 2025 20:51:34 GMT

I've read a couple of posts on here after posting mine with exactly the same issue with EE as me. It would appear it's a problem with EE and the 'debit adjustment' on my sky bill is the same as everyone else's that's also been rejected by EE. I wouldn't have bothered changing if I'd known it would be this much of a carry on to get them to accept the final bill.

Re: Getting a fully itemised final bill

Bob12323 — Sat, 24 Jan 2026 10:55:05 GMT

Did you resolve it .?