topic Re: Canceling while in contract in Account & Billing

Canceling while in contract

Lennonhorbs — Sat, 11 Jan 2025 18:01:30 GMT

Hi, I'm wanting to cancel but I'm still in contract. How do I do it? I'm happy to pay any leaving fees and send back the box. I've tried calling them and apparently I'm not allowed to leave . I've cancelled my direct debit. Can't afford it anymore. Quite simply I'm not paying it

Re: Canceling while in contract

Daniel0210 — Sat, 11 Jan 2025 18:04:46 GMT

@Lennonhorbs

Doing that is going to cause you additional problems. The latest T’s and C’s (which you agreed to) explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. It seems they won't agree.

Your services will be restricted, you won't be able to call Sky, you still can't cancel, late payment fees will be added and eventually Sky will involved a debt recovery company.

Re: Canceling while in contract

daveNOS — Sat, 11 Jan 2025 19:19:10 GMT

@Lennonhorbs wrote:
Hi, I'm wanting to cancel but I'm still in contract. How do I do it? I'm happy to pay any leaving fees and send back the box. I've tried calling them and apparently I'm not allowed to leave . I've cancelled my direct debit. Can't afford it anymore. Quite simply I'm not paying it

@Lennonhorbs Well, that's a rather bold and foolish path to take. You cannot claim you can't afford to pay when you state you are happy to pay any leaving fees(which would be the remaining months of your contract minus a small percentage).

Going down the route you state will only cause you further financial hardship and inevitably involve a debt collections agency making contact and adding their fees to what you owe.