topic Re: New price discussed over phone not received confirmation yet in Account & Billing

New price discussed over phone not received confirmation yet

Winter+soldier — Sat, 11 Jan 2025 10:37:56 GMT

Negotiated a new price for sky TV broadband and sky talk last week but still waiting for confirmation email in order to accept offer

Re: New price discussed over phone not received confirmation yet

caesarome — Sat, 11 Jan 2025 13:06:13 GMT

@Winter+soldier

Did you do this over the phone because if so I don't think there will be an email as phone offers have to be taken down n

thr spot.

Re: New price discussed over phone not received confirmation yet

Doc5907 — Sun, 12 Jan 2025 10:26:39 GMT

@caesarome wrote:
@Winter+soldier
Did you do this over the phone because if so I don't think there will be an email as phone offers have to be taken down n
thr spot.

I thought you should always receive email confirmation of new contracts no matter how you negotiate?

@Winter+soldier have you also checked My Sky as new contracts/emails should be shown here. See link below :

My Messages

If nothing shown, you need to call them again.