topic Re: Mr in Account & Billing

Mr

Nathannjt94 — Fri, 10 Jan 2025 09:51:28 GMT

Your charging me over 70 pounds a month for 500gb broadband I want it sorting out

Re: Mr

caesarome — Fri, 10 Jan 2025 10:04:02 GMT

As you are only talking to other customers on here and not to Sky give Sky a call as it sounds like you are paying the standard price for your broadband package.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Mr

Mark39 — Fri, 10 Jan 2025 10:04:28 GMT

New to Sky? Discounts expired?

We're a customer Community, not Sky customer services. We'll need details to be able to advise you. Or you can give Sky a call, of course.

Re: Mr

daveNOS — Fri, 10 Jan 2025 11:04:02 GMT

@Nathannjt94 That can't be for just broadband, the out of contract price for full fibre 500 is £46 a month, so what other services do you have?

Re: Mr

Daniel0210 — Fri, 10 Jan 2025 11:10:23 GMT

@Nathannjt94

Any Sky Talk charges on that amount? For example any non inclusive calls made?