https://helpforum.sky.com/t5/Account-Billing/Double-payment-refund/m-p/4875031#M242031 Hello are week ago i contact your colegue about double charge of payment and i still didint receive my one payment yet could you check why or why its take to long? Wed, 08 Jan 2025 10:39:16 GMT Ginvile 2025-01-08T10:39:16Z https://helpforum.sky.com/t5/Account-Billing/Double-payment-refund/m-p/4875031#M242031 Hello are week ago i contact your colegue about double charge of payment and i still didint receive my one payment yet could you check why or why its take to long? Wed, 08 Jan 2025 10:39:16 GMT https://helpforum.sky.com/t5/Account-Billing/Double-payment-refund/m-p/4875031#M242031 Ginvile 2025-01-08T10:39:16Z https://helpforum.sky.com/t5/Account-Billing/Double-payment-refund/m-p/4875072#M242032 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3212374">@Ginvile</a>&nbsp;</P> <P>In case you’re not aware you aren’t directly contacting Sky Customer Services on here. We are mainly customers trying to help other customers.</P> <P>&nbsp;</P> <P>Sounds like you made an unnecessary manual payment. Is the overpayment showing as a credit on your Sky account?&nbsp;</P> Wed, 08 Jan 2025 11:20:31 GMT https://helpforum.sky.com/t5/Account-Billing/Double-payment-refund/m-p/4875072#M242032 Daniel0210 2025-01-08T11:20:31Z