topic Re: Requesting a Paper Bill in Account & Billing

Requesting a Paper Bill

cbro1 — Wed, 08 Jan 2025 10:04:45 GMT

Hi,

I need a proof of address. They won't accept the downloaded bill and would need it to be posted to my address for it to be used as proof. Does anyone know how to request this? I've been going in circles with the chat bot. Thanks

Re: Requesting a Paper Bill

PandJ2020 — Wed, 08 Jan 2025 10:06:04 GMT

You can enable paper billing on your account but it won't be sent until the next billing cycle. It costs £1.75 I think per bill.

Or you'll have to call to request a manual one - I suspect the same charge will apply.

Re: Requesting a Paper Bill

caesarome — Wed, 08 Jan 2025 10:10:23 GMT

The bill Sky will send you is a copy of the downloaded one as they will both have your address on it.