https://helpforum.sky.com/t5/Account-Billing/Log-in-issues/m-p/4874801#M241993 <P>I've just got a new phone and setting it up, on my old phone I could see the broadband under my partners name and the sims and phones under my name but now it's not letting me link the account I can only see bills for broadband, it keeps telling me it's already linked but nothing showing&nbsp;</P> Wed, 08 Jan 2025 03:20:01 GMT Arim 2025-01-08T03:20:01Z https://helpforum.sky.com/t5/Account-Billing/Log-in-issues/m-p/4874801#M241993 <P>I've just got a new phone and setting it up, on my old phone I could see the broadband under my partners name and the sims and phones under my name but now it's not letting me link the account I can only see bills for broadband, it keeps telling me it's already linked but nothing showing&nbsp;</P> Wed, 08 Jan 2025 03:20:01 GMT https://helpforum.sky.com/t5/Account-Billing/Log-in-issues/m-p/4874801#M241993 Arim 2025-01-08T03:20:01Z https://helpforum.sky.com/t5/Account-Billing/Log-in-issues/m-p/4874820#M241996 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4299562">@Arim</a>&nbsp;wrote:<BR /> <P>I could see the broadband under my partners name and the sims and phones under my name&nbsp;</P> <HR /></BLOCKQUOTE> <P>Not sure how you managed to do that so did you keep having to login and out of the app to see these different accounts ?</P> <P>&nbsp;</P> <P>Usually all you should need to do is to login to the account with the same Sky ID and password that you used with the app on your old phone.</P> Wed, 08 Jan 2025 05:42:03 GMT https://helpforum.sky.com/t5/Account-Billing/Log-in-issues/m-p/4874820#M241996 caesarome 2025-01-08T05:42:03Z