topic My bill in Account & Billing

My bill

Dempseyjames198 — Wed, 08 Jan 2025 01:04:47 GMT

My bill is paid but my internet is constantly been disconnected

Re: My bill

caesarome — Wed, 08 Jan 2025 05:43:46 GMT

If you were late in paying the bill you will also need to setup again your monthly payment method like a credit or debit card or a direct debit and only once you have done this and the payment you made has been cleared will your services be restored.

Re: My bill

Dempseyjames198 — Wed, 08 Jan 2025 11:05:54 GMT

They fully cancelled my broadband and took the full payment in witch was all in place

Re: My bill

Daniel0210 — Wed, 08 Jan 2025 11:17:49 GMT

@Dempseyjames198 wrote:

They fully cancelled my broadband and took the full payment in witch was all in place

@Dempseyjames198
If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.