topic Re: Turn sky on in Account & Billing

Turn sky on

Zoeosullivan — Tue, 07 Jan 2025 20:32:12 GMT

I've paid my bill but not on

Re: Turn sky on

Daniel0210 — Tue, 07 Jan 2025 20:36:32 GMT

Were your services restricted due to a missed payment?

If so Sky won’t reinstate services until you’ve paid what is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.

Re: Turn sky on

Zoeosullivan — Tue, 07 Jan 2025 20:38:43 GMT

I've paid in full but not switched back on and set up dd

Re: Turn sky on

Daniel0210 — Tue, 07 Jan 2025 20:39:53 GMT

@Zoeosullivan

As stated, you need to wait for your payment to clear into Skys account.

Re: Turn sky on

caesarome — Tue, 07 Jan 2025 21:36:48 GMT

@Zoeosullivan

When did you pay the bill in full and setup a monthly payment method, was it this evening ?