https://helpforum.sky.com/t5/Account-Billing/Account-credited-with-refund/m-p/4874317#M241940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3751847">@Jo+Silcox</a>&nbsp; The direct debit will not be used whilst there is credit available to cover the bills&nbsp;</P><P>&nbsp;</P><P>when the credit gets below the bill total the direct debit will kick in again automatically&nbsp;</P> Tue, 07 Jan 2025 15:22:16 GMT SKY1992bf 2025-01-07T15:22:16Z https://helpforum.sky.com/t5/Account-Billing/Account-credited-with-refund/m-p/4874306#M241939 Hello, I have recently received a refund to my sky account this is being used towards my monthly bill. What happens with my direct debit is it frozen until the money has gone as I don't want to pay twice? Or can it be refunded to my bank account instead? Thank you Tue, 07 Jan 2025 15:03:27 GMT https://helpforum.sky.com/t5/Account-Billing/Account-credited-with-refund/m-p/4874306#M241939 Jo+Silcox 2025-01-07T15:03:27Z https://helpforum.sky.com/t5/Account-Billing/Account-credited-with-refund/m-p/4874317#M241940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3751847">@Jo+Silcox</a>&nbsp; The direct debit will not be used whilst there is credit available to cover the bills&nbsp;</P><P>&nbsp;</P><P>when the credit gets below the bill total the direct debit will kick in again automatically&nbsp;</P> Tue, 07 Jan 2025 15:22:16 GMT https://helpforum.sky.com/t5/Account-Billing/Account-credited-with-refund/m-p/4874317#M241940 SKY1992bf 2025-01-07T15:22:16Z https://helpforum.sky.com/t5/Account-Billing/Account-credited-with-refund/m-p/4874384#M241951 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2733237">@SKY1992bf</a>&nbsp;thank you for your answer <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 07 Jan 2025 16:33:34 GMT https://helpforum.sky.com/t5/Account-Billing/Account-credited-with-refund/m-p/4874384#M241951 Jo+Silcox 2025-01-07T16:33:34Z