https://helpforum.sky.com/t5/Account-Billing/Mobile-restricted/m-p/4874194#M241901 <P>Hi</P><P>I paid my sky mobile bill today and set up new payment details.</P><P>3 hours later my phone and data still restricted.</P><P>I have spoken to someone and they said nothing wrong with account and hung up on me.</P><P>When on my account it says I need to set up new payment method which I also done.</P><P>&nbsp;</P> Tue, 07 Jan 2025 13:03:29 GMT Tony193 2025-01-07T13:03:29Z https://helpforum.sky.com/t5/Account-Billing/Mobile-restricted/m-p/4874194#M241901 <P>Hi</P><P>I paid my sky mobile bill today and set up new payment details.</P><P>3 hours later my phone and data still restricted.</P><P>I have spoken to someone and they said nothing wrong with account and hung up on me.</P><P>When on my account it says I need to set up new payment method which I also done.</P><P>&nbsp;</P> Tue, 07 Jan 2025 13:03:29 GMT https://helpforum.sky.com/t5/Account-Billing/Mobile-restricted/m-p/4874194#M241901 Tony193 2025-01-07T13:03:29Z https://helpforum.sky.com/t5/Account-Billing/Mobile-restricted/m-p/4874196#M241902 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4298893">@Tony193</a>&nbsp;</P> <P>You still have to wait for your payment to clear into Skys account. It's not instant. Also if your payment was more than 2 weeks late you need to pay the next bill as well.&nbsp;</P> Tue, 07 Jan 2025 13:05:12 GMT https://helpforum.sky.com/t5/Account-Billing/Mobile-restricted/m-p/4874196#M241902 Daniel0210 2025-01-07T13:05:12Z https://helpforum.sky.com/t5/Account-Billing/Mobile-restricted/m-p/4874204#M241907 <P>Thank you for the reply.</P><P>No it wasn't 2 weeks late and according to the sky employee everything is fine and shouldnt have any restrictions on my account. I guess it's a waiting game</P> Tue, 07 Jan 2025 13:08:47 GMT https://helpforum.sky.com/t5/Account-Billing/Mobile-restricted/m-p/4874204#M241907 Tony193 2025-01-07T13:08:47Z