topic Re: Contacting customer services in Account & Billing

Re: Contacting customer services

EveBurton_ — Tue, 07 Jan 2025 11:50:59 GMT

My contract with you is due to end it states I have Internet and talk time but I do not need talk time a do not have a landlines phone and haven't had one for over a year

Re: Contacting customer services

PandJ2020 — Tue, 07 Jan 2025 12:15:02 GMT

@EveBurton_ wrote:
My contract with you

Not us - we're other customers here.

If you want to make changes/cancel you'll need to contact Sky.

Your contract is not ending - only discounts expiring.

Re: Contacting customer services

Daniel0210 — Tue, 07 Jan 2025 12:21:37 GMT

@EveBurton_ wrote:
I have Internet and talk time but I do not need talk time a do not have a landlines phone and haven't had one for over a year

@EveBurton_

Broadband and Sky Talk are bundled together. For quite a few years now you can no longer have just a broadband subscription. It's up to you whether you choose not to connect a landline phone.m