https://helpforum.sky.com/t5/Account-Billing/Return-sky-max-router/m-p/4873601#M241840 I wish to cancel and return the sky max router that came today 6th Jan 2025. After nearly 5 hours of attempting to connect sky mini, it will not work. Also the signal is worse than the box I had. Signal constantly drops. Connected old box back and all works as it should. So max not worth it. Mon, 06 Jan 2025 20:21:52 GMT Dumnonia 2025-01-06T20:21:52Z https://helpforum.sky.com/t5/Account-Billing/Return-sky-max-router/m-p/4873601#M241840 I wish to cancel and return the sky max router that came today 6th Jan 2025. After nearly 5 hours of attempting to connect sky mini, it will not work. Also the signal is worse than the box I had. Signal constantly drops. Connected old box back and all works as it should. So max not worth it. Mon, 06 Jan 2025 20:21:52 GMT https://helpforum.sky.com/t5/Account-Billing/Return-sky-max-router/m-p/4873601#M241840 Dumnonia 2025-01-06T20:21:52Z https://helpforum.sky.com/t5/Account-Billing/Return-sky-max-router/m-p/4873628#M241843 <P>Welcome to the Community&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2607799">@Dumnonia</a>&nbsp;</P> <P>&nbsp;</P> <P>We're a customer Community, I'm afraid and Sky won't know who you are from a forum post. Give them a call.</P> <P>&nbsp;</P> <P>You can find the number to call, via the 'need more help' link towards the bottom of the page here: <A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> Mon, 06 Jan 2025 20:45:24 GMT https://helpforum.sky.com/t5/Account-Billing/Return-sky-max-router/m-p/4873628#M241843 Mark39 2025-01-06T20:45:24Z https://helpforum.sky.com/t5/Account-Billing/Return-sky-max-router/m-p/4874853#M241998 <P>Thanks, sorry I thought I had messaged them direct. Have made contact now through proper channel.</P> Wed, 08 Jan 2025 07:48:23 GMT https://helpforum.sky.com/t5/Account-Billing/Return-sky-max-router/m-p/4874853#M241998 Dumnonia 2025-01-08T07:48:23Z