https://helpforum.sky.com/t5/Account-Billing/Overpayment/m-p/4872794#M241659 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4297615">@Janb4</a>&nbsp; Making a manual payment when a direct debiot in place isn't needed as it won't stop the Direct debit from being taken.</P> <P>&nbsp;</P> <P>If your DD fails Sky usually try again 10 days later, you should never make a manual payment unless asked to do so.</P> <P>&nbsp;</P> <P>You'll need t let the DD payment be taken and credited to your account before a refund can be processed.</P> Mon, 06 Jan 2025 09:39:44 GMT GD1 2025-01-06T09:39:44Z https://helpforum.sky.com/t5/Account-Billing/Overpayment/m-p/4872793#M241658 <P>My direct debit failed so I made the payment by debit card. My account now shows credit but Sky are still applying for direct debit payment</P><P>&nbsp;</P> Mon, 06 Jan 2025 09:37:31 GMT https://helpforum.sky.com/t5/Account-Billing/Overpayment/m-p/4872793#M241658 Janb4 2025-01-06T09:37:31Z https://helpforum.sky.com/t5/Account-Billing/Overpayment/m-p/4872794#M241659 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4297615">@Janb4</a>&nbsp; Making a manual payment when a direct debiot in place isn't needed as it won't stop the Direct debit from being taken.</P> <P>&nbsp;</P> <P>If your DD fails Sky usually try again 10 days later, you should never make a manual payment unless asked to do so.</P> <P>&nbsp;</P> <P>You'll need t let the DD payment be taken and credited to your account before a refund can be processed.</P> Mon, 06 Jan 2025 09:39:44 GMT https://helpforum.sky.com/t5/Account-Billing/Overpayment/m-p/4872794#M241659 GD1 2025-01-06T09:39:44Z