https://helpforum.sky.com/t5/Account-Billing/Cancel-Ad-Skipping/m-p/4872743#M241652 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4064843">@Rosy10</a>&nbsp;wrote:<BR /><P>I telephoned Sky to notify them of my holiday dates and asked to cancel Ad Skipping. But they have taken payment.</P><HR /></BLOCKQUOTE><P>Not sure of the relevance of your holiday dates (as you are charged even if you are on holiday).</P><P>&nbsp;</P><P>Also, you have to give notice to cancel subscriptions - usually 31 days and you are billed as normal during this period.&nbsp; (Subsequent bills will generate the appropriate credit)</P><P>&nbsp;</P><P>Did you receive email confirmation of the cancellation?</P> Mon, 06 Jan 2025 09:06:51 GMT PandJ2020 2025-01-06T09:06:51Z https://helpforum.sky.com/t5/Account-Billing/Cancel-Ad-Skipping/m-p/4872612#M241646 <P>Happy New year everyone. I telephoned Sky to notify them of my holiday dates and asked to cancel Ad Skipping. But they have taken payment. I shall need to contact then them for , hopefully, a refund ?&nbsp;<BR />anyone else had this problem?&nbsp;<BR />thank you&nbsp;</P><P>Jane&nbsp;</P> Mon, 06 Jan 2025 06:10:56 GMT https://helpforum.sky.com/t5/Account-Billing/Cancel-Ad-Skipping/m-p/4872612#M241646 Rosy10 2025-01-06T06:10:56Z https://helpforum.sky.com/t5/Account-Billing/Cancel-Ad-Skipping/m-p/4872743#M241652 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4064843">@Rosy10</a>&nbsp;wrote:<BR /><P>I telephoned Sky to notify them of my holiday dates and asked to cancel Ad Skipping. But they have taken payment.</P><HR /></BLOCKQUOTE><P>Not sure of the relevance of your holiday dates (as you are charged even if you are on holiday).</P><P>&nbsp;</P><P>Also, you have to give notice to cancel subscriptions - usually 31 days and you are billed as normal during this period.&nbsp; (Subsequent bills will generate the appropriate credit)</P><P>&nbsp;</P><P>Did you receive email confirmation of the cancellation?</P> Mon, 06 Jan 2025 09:06:51 GMT https://helpforum.sky.com/t5/Account-Billing/Cancel-Ad-Skipping/m-p/4872743#M241652 PandJ2020 2025-01-06T09:06:51Z