How do I cancel my Sky TV account

Beverley+Ratt — Fri, 25 Oct 2024 14:08:25 GMT

Hi ...we have moved and can no longer afford to pay for Sky ( only have a TV package) how do I cancel my account, I am unsure if I am still in a contract.

Re: How do I cancel my Sky TV account

MarkGoldsmith — Fri, 25 Oct 2024 14:11:07 GMT

To cancel your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The T&Cs state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky and have loaned equipment (Sky Q/ Sky Stream) don’t forget to keep you proof of posting indefinitely when you return the equipment. Return packaging will be sent out towards the end of your notice period.

To cancel Sky Broadband and Sky Talk totally, or if you’re moving to a provider like e.g Virgin Media who don’t use the Openreach network to provide their service, you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

If you are changing to another provider who also uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf.

You’ll need to return any loaned routers to Sky, so it’s important you get proof of posting and keep it indefinitely. Return packaging will be sent out to you near the end of the notice period.

Re: How do I cancel my Sky TV account

Strayfish — Sat, 04 Jan 2025 19:20:13 GMT

This was the most helpful thing I've found - I was circling the plughole of despair up till then! The link you provided led to an email address so, assuming it doesn't come back as a no one's home, I should be en route to leaving. Nothing to do with programming and everything to do with location, atmospherics, and a particularly large tree. Thanks for the lead.

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How do I cancel my Sky TV account

Re: How do I cancel my Sky TV account

Re: How do I cancel my Sky TV account