topic Re: Dd date in Account & Billing

Dd date

Nikki1983 — Sat, 04 Jan 2025 13:25:27 GMT

Hi, new to sky. Not set up waiting till 14/01/2025 but want to set up DD date for 16th each month how do I do this? Thank you

Re: Dd date

SKY1992bf — Sat, 04 Jan 2025 13:28:38 GMT

@Nikki1983 You have to wait until activation has occurred and you have gone through two full billing cycles before you can change the dd date

when you are able to use the relevant section on the link below

https://www.sky.com/help/articles/change-payment-method-or-date

Re: Dd date

caesarome — Sat, 04 Jan 2025 13:28:55 GMT

@Nikki1983

You can change your billing date once your first two bills have been paid, so after that you are free to change it to the 16th which you can do via the MySky app or online here:

https://www.sky.com/bill/tv-broadband-talk/change-payment-date

Re: Dd date

Mark39 — Sat, 04 Jan 2025 13:30:44 GMT

The first bill will be due 2 weeks after your service is activated - you can't change that. Thereafter you can change the payment date to one of your choice. Note that when you change payment date your whole bill is recalculated, so the next payment may be for more or less than a month and will be charged pro rata. Thereafter bills will be for the expected monthly amount.

https://www.sky.com/help/articles/understanding-my-bills