topic Re: cannot sign into sky.com using chrome or edge in Account & Billing

cannot sign into sky.com using chrome or edge

llewitha — Thu, 02 Jan 2025 18:38:38 GMT

Chrome or edge will not let me sign into sky.com but Brave works. Anyone got any ideas?

martswain — Thu, 02 Jan 2025 19:29:46 GMT

Happens to me occasionally.

Clearing all cookies works every time.

llewitha — Thu, 02 Jan 2025 19:59:16 GMT

Thanks for responding. That was the first thing I tried. But it still doesn't work.

All I get is the Aw snap symbol.

I also have Brave and that works just fine.

So, it's not urgent as I can use Brave to log in but I would like to get to the bottom of this.

caesarome — Thu, 02 Jan 2025 20:02:15 GMT

As well as clearing your cookies have you tried clearing the cache as well ?

llewitha — Thu, 02 Jan 2025 22:20:37 GMT

Yes I have, I cleared everything. It's weird because it's Chrome and Edge but Brave is fine.

I think I'll reinstall Chrome and try again to see what happens.

Thanks for responding.

llewitha — Thu, 02 Jan 2025 23:43:44 GMT

Just to let you know that it is now working in Chrome.

I searched through settings and saw an option to reset to original settings. I chose to give it a go and it seems to have worked.

Thanks for your help with this guys.