topic Re: Credit Refund in Account & Billing

Credit Refund

Leedsdazz — Thu, 02 Jan 2025 13:16:39 GMT

Hi, there is a credit on my account which I would like sending to my current payment method. How can I arrange this?

Re: Credit Refund

Daniel0210 — Thu, 02 Jan 2025 13:19:16 GMT

@Leedsdazz

Is this credit applied after leaving Sky?

Re: Credit Refund

Leedsdazz — Thu, 02 Jan 2025 17:05:41 GMT

No I've just joined and they spent so long getting it up and running (still not working). The credit is compensation.

Re: Credit Refund

caesarome — Thu, 02 Jan 2025 17:11:02 GMT

@Leedsdazz

In that case the credit can't be refunded as it will be used against your next available bill so it will be used to pay or part pay it.

Re: Credit Refund

Leedsdazz — Thu, 02 Jan 2025 18:04:27 GMT

The credit is 700+ and I will only be paying 60quid a month I don't need that all on my account, is there no way to request that it be sent to my account?

Re: Credit Refund

Daniel0210 — Thu, 02 Jan 2025 18:06:14 GMT

@Leedsdazz

It will be used to pay future bills until used up or you leave Sky.,