https://helpforum.sky.com/t5/Account-Billing/Text-message-scam/m-p/4868774#M241167 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4293894">@SallyBannister</a></SPAN></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 02 Jan 2025 11:54:38 GMT Tom-W19 2025-01-02T11:54:38Z https://helpforum.sky.com/t5/Account-Billing/Text-message-scam/m-p/4868682#M241149 <P>Hi, I have received a message about a home installation upgrade, on the 9th jan. It says if you have a care like this is not possible, we do therefore i want to cancel this free upgrade. The message came through on whatsapp &nbsp;and said to respond to cancel. However, i didn't want to respond if it was a scam&nbsp;</P> Thu, 02 Jan 2025 10:42:41 GMT https://helpforum.sky.com/t5/Account-Billing/Text-message-scam/m-p/4868682#M241149 SallyBannister 2025-01-02T10:42:41Z https://helpforum.sky.com/t5/Account-Billing/Text-message-scam/m-p/4868774#M241167 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4293894">@SallyBannister</a></SPAN></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 02 Jan 2025 11:54:38 GMT https://helpforum.sky.com/t5/Account-Billing/Text-message-scam/m-p/4868774#M241167 Tom-W19 2025-01-02T11:54:38Z