topic Re: How do I cancel SKY CINEMA without calling up sky in Account & Billing

How do I cancel SKY CINEMA without calling up sky

Eamondo — Tue, 31 Dec 2024 18:23:16 GMT

Is there a way to cancel sky cinema from my subscription without calling up Sky?

Re: How do I cancel SKY CINEMA without calling up sky

Daniel0210 — Tue, 31 Dec 2024 18:24:11 GMT

@Eamondo
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

Re: How do I cancel SKY CINEMA without calling up sky

Eamondo — Tue, 31 Dec 2024 18:30:27 GMT

Hi, Am I missing something but none of these options work??? Is there a way to cancel sky cinema without calling Sky. Thanks

Re: How do I cancel SKY CINEMA without calling up sky

PandJ2020 — Tue, 31 Dec 2024 18:31:33 GMT

@Eamondo wrote:
Hi, Am I missing something but none of these options work??? Is there a way to cancel sky cinema without calling Sky. Thanks

You should be able to do it when the chat is available. Otherwise it is a phonecall.

Re: How do I cancel SKY CINEMA without calling up sky

MarkGoldsmith — Tue, 31 Dec 2024 18:31:52 GMT

@Eamondo wrote:
Hi, Am I missing something but none of these options work??? Is there a way to cancel sky cinema without calling Sky. Thanks

If it won't let you cancel via your My Sky account as per the link above then it may mean you are in a minimum term contract for Sky Cinema.

Re: How do I cancel SKY CINEMA without calling up sky

caesarome — Tue, 31 Dec 2024 19:33:40 GMT

@Eamondo wrote:
Hi, Am I missing something but none of these options work???

That could be due to the fact it was 6.30 on New Years Eve so you might have to wait to use the limit contact options tomorrow or try again to use the messaging service on Thursday.