topic Re: Need a better deal in Account & Billing

Need a better deal

Row3 — Sun, 29 Dec 2024 10:05:17 GMT

My contract is up and I need a better deal to keep the cost down. Can you help?

Re: Need a better deal

daveNOS — Sun, 29 Dec 2024 10:18:18 GMT

@Row3 wrote:
My contract is up and I need a better deal to keep the cost down. Can you help?

@Row3 No as we are just fellow customers, to negoatiate a new deal you will have to call customer service.

Re: Need a better deal

Daniel0210 — Sun, 29 Dec 2024 10:40:14 GMT

@Row3
The best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

Re: Need a better deal

GD1 — Sun, 29 Dec 2024 10:52:08 GMT

@Row3 You will need to call Sky.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.