topic Re: Sky not working in Account & Billing

Sky not working

BrookeZack — Fri, 27 Dec 2024 23:28:00 GMT

From October a have been trying to get help with my sky tv ,broadband my tv has not working properly so a am not paying any more until it get sorted a have the money want here to pay it but until it sorted am not paying for something that's not working so please help

Re: Sky not working

MarkGoldsmith — Sat, 28 Dec 2024 00:06:31 GMT

@BrookeZack wrote:
From October a have been trying to get help with my sky tv ,broadband my tv has not working properly so a am not paying any more until it get sorted a have the money want here to pay it but until it sorted am not paying for something that's not working so please help

With holding payment is the worse thing you can do as Sky will refuse to talk to you and would eventually pass your debt to a debt collection agency which would cause you more hassle and negatively affect your credit score.

Re: Sky not working

GD1 — Sat, 28 Dec 2024 01:52:08 GMT

@BrookeZack Your also not talking to Sky, they will have no idea who you are from a community post and nothing will be done due to this.

As advised by @MarkGoldsmith withholding payment is the worse thing to do and I'm baffled as to why you would think it would resolve anything.

Have you spoken to Sky about any issues? If not why not? They can't know about any issues if you don't tell them.

Even from your post it's not totally clear what the exact issue is.

Perhaps you could try explaining from the start what the issue is and the community may be able to help.