topic Re: Bill paid but services restricted in Account & Billing

Bill paid but services restricted

Charleyp03 — Fri, 27 Dec 2024 11:37:53 GMT

I have paid my bill but it says my account is still restricted

PandJ2020 — Fri, 27 Dec 2024 11:41:24 GMT

Were your services restricted when you paid? When did you pay? Have you set up a recurring payment method?

Charleyp03 — Fri, 27 Dec 2024 11:46:45 GMT

Yes set up standing order and paid on Monday and My tv account and WiFi but WiFi is back on tv still saying it's restricted

MarkGoldsmith — Fri, 27 Dec 2024 13:10:17 GMT

@Charleyp03 wrote:
Yes set up standing order and paid on Monday and My tv account and WiFi but WiFi is back on tv still saying it's restricted

Have you rebooted your Sky TV device?