https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-downgrade/m-p/4861575#M240445 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3242842">@silkfm2002</a>&nbsp;</P> <P>It might be worth registering a complaint:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></SPAN></P> Tue, 24 Dec 2024 10:14:33 GMT caesarome 2024-12-24T10:14:33Z https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-downgrade/m-p/4861491#M240439 <P>I've just renewed my TV and broadband contract. I've logged in to find that my number of "loyalty" years in my account has reduced from 15ish to 6! Any ideas how I can this reinstated?</P> Tue, 24 Dec 2024 08:29:39 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-downgrade/m-p/4861491#M240439 silkfm2002 2024-12-24T08:29:39Z https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-downgrade/m-p/4861575#M240445 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3242842">@silkfm2002</a>&nbsp;</P> <P>It might be worth registering a complaint:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></SPAN></P> Tue, 24 Dec 2024 10:14:33 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-downgrade/m-p/4861575#M240445 caesarome 2024-12-24T10:14:33Z