https://helpforum.sky.com/t5/Account-Billing/Duplicate-payment/m-p/4861377#M240423 <P>Hi, I paid my bill through the app and then later the same day it was taken again, can someone help?</P> Mon, 23 Dec 2024 23:15:24 GMT Tmac0 2024-12-23T23:15:24Z https://helpforum.sky.com/t5/Account-Billing/Duplicate-payment/m-p/4861377#M240423 <P>Hi, I paid my bill through the app and then later the same day it was taken again, can someone help?</P> Mon, 23 Dec 2024 23:15:24 GMT https://helpforum.sky.com/t5/Account-Billing/Duplicate-payment/m-p/4861377#M240423 Tmac0 2024-12-23T23:15:24Z https://helpforum.sky.com/t5/Account-Billing/Duplicate-payment/m-p/4861399#M240427 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4287320">@Tmac0</a>&nbsp;<BR />If you have a continuous payment method set up you should never need to make a manual payment. A credit will appear on your account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would recommend not making manual payments unless requested to by Sky.<BR /><BR />If you prefer, once your extra payment is showing as a credit, we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team on here. Let us know on this thread if you want to do that <STRONG>having confirmed it’s showing as a credit.</STRONG></P> Tue, 24 Dec 2024 03:18:28 GMT https://helpforum.sky.com/t5/Account-Billing/Duplicate-payment/m-p/4861399#M240427 Daniel0210 2024-12-24T03:18:28Z