https://helpforum.sky.com/t5/Account-Billing/Not-reimbursed-for-early-termination-charges/m-p/4859527#M240208 <P>Did you switch both broadband and tv? It's £100 for each.</P> Sat, 21 Dec 2024 21:35:49 GMT Mark39 2024-12-21T21:35:49Z https://helpforum.sky.com/t5/Account-Billing/Not-reimbursed-for-early-termination-charges/m-p/4859523#M240206 I was told that sky would pay my termination charges from virgin media when I changed to sky to the amount of £200 .I sent all the paper work to the email provided of the charges virgin had me pay to leave . I have only been refunded £100 .why have I not received the full amount of the cancellation charges ? Sat, 21 Dec 2024 21:29:25 GMT https://helpforum.sky.com/t5/Account-Billing/Not-reimbursed-for-early-termination-charges/m-p/4859523#M240206 Hazeyj 2024-12-21T21:29:25Z https://helpforum.sky.com/t5/Account-Billing/Not-reimbursed-for-early-termination-charges/m-p/4859527#M240208 <P>Did you switch both broadband and tv? It's £100 for each.</P> Sat, 21 Dec 2024 21:35:49 GMT https://helpforum.sky.com/t5/Account-Billing/Not-reimbursed-for-early-termination-charges/m-p/4859527#M240208 Mark39 2024-12-21T21:35:49Z https://helpforum.sky.com/t5/Account-Billing/Not-reimbursed-for-early-termination-charges/m-p/4859529#M240209 <P>Yes I swapped both .I was told I would get £100 per each service. They have only credited £100 to the broadband&nbsp;</P> Sat, 21 Dec 2024 21:37:59 GMT https://helpforum.sky.com/t5/Account-Billing/Not-reimbursed-for-early-termination-charges/m-p/4859529#M240209 Hazeyj 2024-12-21T21:37:59Z https://helpforum.sky.com/t5/Account-Billing/Not-reimbursed-for-early-termination-charges/m-p/4859536#M240211 <P>The only thing I can think of is that the switching team overlooked the tv evidence or weren't content with it. I'd suggest raising it with them, via the same email address.</P> Sat, 21 Dec 2024 21:49:47 GMT https://helpforum.sky.com/t5/Account-Billing/Not-reimbursed-for-early-termination-charges/m-p/4859536#M240211 Mark39 2024-12-21T21:49:47Z