topic Re: Contract renewal in Account & Billing

Contract renewal

Poppypup — Fri, 20 Dec 2024 13:31:12 GMT

Just noticed my contract is due for renewal 28th Decemeber and iits going up from £32.00 to £37.68 per month so need to thing about termination and moving to Virgin who have recently instlled full fibre broadband What can be done to the costs

Re: Contract renewal

caesarome — Fri, 20 Dec 2024 13:37:53 GMT

@Poppypup wrote:

What can be done to the costs

You could call Sky to see if they will offer you another discount if you will agree to a new contract.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Contract renewal

Daniel0210 — Fri, 20 Dec 2024 14:41:53 GMT

@Poppypup
Any new deal with Sky will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

Also remember that any offers you see for other providers will be at new customer rates.