Cancel everything

Lauren157 — Wed, 18 Dec 2024 23:27:06 GMT

Hello can I cancel it all please and send the box back i can't afford to have sky thankyou

Re: Cancel everything

MarkGoldsmith — Wed, 18 Dec 2024 23:53:19 GMT

If you are in your minimum term contract the T&Cs state you can't unless Sky agree it to and if they do agree you will be charged a termination fee of the rest of your contract in one lump sum.

Re: Cancel everything

Daniel0210 — Thu, 19 Dec 2024 01:55:38 GMT

@Lauren157

TV or Broadband or both?

To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. As already stated the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

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To cancel Broadband/Talk you need to contact Sky and give the required notice of 14 days, but if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help

https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.

topic Cancel everything in Account & Billing

Cancel everything

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Re: Cancel everything