topic Re: Sky bill in Account & Billing

Sky bill

oddington — Wed, 18 Dec 2024 12:20:35 GMT

Hello

I moved country and it was too expensive to cancel my sky as was in a contract so all I could do is go on the minimum package per month and cancel in a few months time but I got an email saying something about the direct debit and I was wondering, what that is because obviously I dont use sky now so I don't know what's going on.

Re: Sky bill

PandJ2020 — Wed, 18 Dec 2024 12:53:44 GMT

We're other customers here and cannot see your account....

Non-return of hardware perhaps? Did you actually cancel?

Re: Sky bill

oddington — Wed, 18 Dec 2024 13:14:00 GMT

No I couldn't cancel as you were going to charge me a crazy price, I returned what was needed to be returned, I had to down grade go cheapest package for a year as that was only way I could cancel, so not sure what the charge is?

Re: Sky bill

caesarome — Wed, 18 Dec 2024 13:23:27 GMT

@oddington

What did the email actually say about your direct debit ?