topic Re: Cancel my broadband in Account & Billing

Cancel my broadband

TintariMarcel — Wed, 18 Dec 2024 11:41:26 GMT

that he wants to cancel my broadband

Re: Cancel my broadband

TintariMarcel — Wed, 18 Dec 2024 11:46:30 GMT

I want to cancel the sky contract

Re: Cancel my broadband

Annie+UK — Wed, 18 Dec 2024 11:55:09 GMT

This forum is primarily customer-to-customer help

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Re: Cancel my broadband

Daniel0210 — Wed, 18 Dec 2024 14:24:15 GMT

@TintariMarcel
To cancel Broadband/Talk you need to contact Sky and give the required notice of 14 days, but if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help

https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.