topic Re: £50 voucher in Account & Billing

£50 voucher

Red8 — Mon, 16 Dec 2024 13:11:54 GMT

When I signed up to broadband a few months ago I was told I would receive a £50 I still haven't received it ??

Re: £50 voucher

caesarome — Mon, 16 Dec 2024 13:27:25 GMT

@Red8

How did you sign up, did you do this directly via the Sky website or via a comparison website ?

Re: £50 voucher

Red8 — Mon, 16 Dec 2024 13:31:48 GMT

It started through a comparison site but I ended up chatting to sky directly plus they sent a email saying I'm getting a £50 voucher

Re: £50 voucher

caesarome — Mon, 16 Dec 2024 13:42:24 GMT

Does this email say about what you have to do if anything ?

Re: £50 voucher

Red8 — Mon, 16 Dec 2024 13:46:54 GMT

It just says they will email me on how to redeem the voucher

Re: £50 voucher

caesarome — Mon, 16 Dec 2024 13:52:06 GMT

I think all you can do is to contact Sky about this to see what they say.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.