topic Re: Early Termination Fees in Account & Billing

Early Termination Fees

Lorraine1809 — Sun, 15 Dec 2024 07:50:22 GMT

I am considering cancelling my Sky Stream subscription and was wondering if anyone knew what the early termination fees are for doing so? My subscription is due to end on 26th June 2025.

Re: Early Termination Fees

PandJ2020 — Sun, 15 Dec 2024 08:24:06 GMT

The terms state you cannot cancel during the minimum term.

https://static.skyassets.com/contentstack/assets/blt7f2b03fd02c7fe60/blt5b73b5ace9df4129/66b16d9bbc06cc9ae56bd444/download?disposition=inline

Re: Early Termination Fees

MarkGoldsmith — Sun, 15 Dec 2024 11:01:20 GMT

And even if sky did agree to the early termination request they would almost certainly set the early termination charges to be the remaining amount owed under your contract, to be paid in one lump sum.

Re: Early Termination Fees

Anonymous — Mon, 16 Dec 2024 07:02:08 GMT

@Lorraine1809 Of course you can terminate early, you will just need to pay the remainder of the contract upto june 2025 and then your contract will be terminated..

If you are having issues with your Sky Stream which are harming your viewing experience, you could use this as a case to terminate early.

Speak to them.

Re: Early Termination Fees

daveNOS — Mon, 16 Dec 2024 08:36:13 GMT

@Anonymous That's not correct, Sky's terms and conditions state when in a minimum term you cannot cancel unless contractually allowed or Sky agree, there are numerous post here where Sky have refused cancellations due to that condition.