topic Re: How many months for broadband/talk renewel? in Account & Billing

How many months for broadband/talk renewel?

Pauline66 — Fri, 13 Dec 2024 09:35:53 GMT

This month I received an email about renewing our contract for the internet and phone. On the email it says the new contract will be for twenty-four months, but when following the link to that option it says eighteen months on the page.

So I wondered how many months it would be?

Any help is appreciated.

Re: How many months for broadband/talk renewel?

MarkGoldsmith — Fri, 13 Dec 2024 09:42:19 GMT

All new contracts should have a 24 month minimum term.

Re: How many months for broadband/talk renewel?

Daniel0210 — Fri, 13 Dec 2024 12:29:15 GMT

@Pauline66

As stated it changed to 24 months earlier this year.

Re: How many months for broadband/talk renewel?

TimmyBGood — Sat, 14 Dec 2024 14:09:30 GMT

Although I believe it's still 12 months in the Republic of Ireland.

Re: How many months for broadband/talk renewel?

Pauline66 — Mon, 16 Dec 2024 07:43:20 GMT

Thank you all very much. That's so helpful.