https://helpforum.sky.com/t5/Account-Billing/Return-Package/m-p/4846137#M238624 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4273877">@Nurullahaltin91</a>&nbsp;<BR />We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services.</P> <P><BR />If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period (which is 14 days for Broadband and 31 days for Sky Q) for any loaned equipment they are expecting back. <BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 09 Dec 2024 11:02:26 GMT Daniel0210 2024-12-09T11:02:26Z https://helpforum.sky.com/t5/Account-Billing/Return-Package/m-p/4846132#M238623 <P>Hello,&nbsp;</P><P>I ended my contract and I need to return my SKY equipment. However, return package didn't come yet. This week I need to return it, please send it earliest as possible.&nbsp;</P> Mon, 09 Dec 2024 10:58:47 GMT https://helpforum.sky.com/t5/Account-Billing/Return-Package/m-p/4846132#M238623 Nurullahaltin91 2024-12-09T10:58:47Z https://helpforum.sky.com/t5/Account-Billing/Return-Package/m-p/4846137#M238624 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4273877">@Nurullahaltin91</a>&nbsp;<BR />We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services.</P> <P><BR />If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period (which is 14 days for Broadband and 31 days for Sky Q) for any loaned equipment they are expecting back. <BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 09 Dec 2024 11:02:26 GMT https://helpforum.sky.com/t5/Account-Billing/Return-Package/m-p/4846137#M238624 Daniel0210 2024-12-09T11:02:26Z