topic Re: Overcharge broadband in Account & Billing

Overcharge broadband

Joy50 — Sun, 08 Dec 2024 21:36:59 GMT

You charged me 60.00 instead of 27.00 please reimburse me and I will reinstate my direct debit

Re: Overcharge broadband

caesarome — Sun, 08 Dec 2024 21:40:59 GMT

@Joy50 wrote:

You charged

You are only taking to ther customers here and not Sky.

@Joy50 wrote:

You charged me 60.00 instead of 27.00

If you have seen an inrease like that then more often than not it is because a discount you had is ending or has ended so time to call Sky to see if they will offer you something else if you will agree to a new 24 month contract.

@Joy50 wrote:

please reimburse me and I will reinstate my direct debit

If you have cancelled this direct debit and Sky can take the payment they will try again 10 days later and if this fails you could find that they will suspend your services until you do pay this bill in full and restore the direct debit.

Re: Overcharge broadband

Mark39 — Sun, 08 Dec 2024 21:59:07 GMT

@Joy50 wrote:

You charged me 60.00 instead of 27.00 please reimburse me and I will reinstate my direct debit

Have you checked your bill to see why you were charged £60?