https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-on-iPhone/m-p/4844684#M238518 <P>Have contacted an agent today and am told there's nothing they can do....hopefully someone sees this post who has had the same issue and managed to resolve it can let me know how they did it 🤷‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span></P> Sat, 07 Dec 2024 17:00:22 GMT MrsHH17 2024-12-07T17:00:22Z https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-on-iPhone/m-p/4838958#M238516 <P>I cannot seem to access sky VIP on my app. I'm a sky mobile only customer. I can look at offers on the website but when I try to click it just keeps telling me to download the app to see more, but then when I open the app, I get a message saying "we're sorry you can't join VIP right now" (pic attached). I'm over the cancellation period. I'm not sure what is going wrong. I've deleted and reinstalled the app and still get the same issue.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0284.jpeg" style="width: 1206px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/106065iCC6DBDBB4F1DD5CB/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0284.jpeg" alt="IMG_0284.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0284.jpeg" style="width: 1206px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/106066i95AE6E9170658BEA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0284.jpeg" alt="IMG_0284.jpeg" /></span></P><P> </P> Mon, 02 Dec 2024 08:40:44 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-on-iPhone/m-p/4838958#M238516 MrsHH17 2024-12-02T08:40:44Z https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-on-iPhone/m-p/4838962#M238517 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3209291">@MrsHH17</a>&nbsp; all you can do is call sky on 150 to see if they can get to the bottom of it for you.&nbsp;</P> Mon, 02 Dec 2024 08:43:38 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-on-iPhone/m-p/4838962#M238517 63johnw 2024-12-02T08:43:38Z https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-on-iPhone/m-p/4844684#M238518 <P>Have contacted an agent today and am told there's nothing they can do....hopefully someone sees this post who has had the same issue and managed to resolve it can let me know how they did it 🤷‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span></P> Sat, 07 Dec 2024 17:00:22 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-VIP-on-iPhone/m-p/4844684#M238518 MrsHH17 2024-12-07T17:00:22Z