topic Re: Claim a reward link not working in Account & Billing

Claim a reward link not working

john+clements+. — Mon, 02 Dec 2024 13:37:30 GMT

Got £100 claim a reward link on 15/07/24 . I ve clicked on it, got code and went to site with list of retailers but I did not spend reward or do anything further.

Claim a reward link now doesn't work and can't access my £100 anywhere? Please help

Re: Claim a reward link not working

caesarome — Mon, 02 Dec 2024 13:43:04 GMT

@john+clements+.

Was this from a refer a friend reward ?

Re: Claim a reward link not working

john+clements+. — Mon, 02 Dec 2024 14:08:58 GMT

Yes, it was from a refer a friend reward. Thanks

Re: Claim a reward link not working

caesarome — Mon, 02 Dec 2024 16:06:34 GMT

@john+clements+.

There is an email address you can use to contact Sky about this that can be found via this FAQ at the bottom of this link:

https://www.sky.com/refer-a-friend

"What should I do if I have problems with My Reward":

Re: Claim a reward link not working

john+clements+. — Thu, 05 Dec 2024 23:43:54 GMT

Sky resolved issue quickly after I sent message to the email address you provided - thanks