topic Re: rogue call in Account & Billing

rogue call

MIKEH4 — Wed, 04 Dec 2024 10:24:03 GMT

i have had someone call me saying my broadnband is being infected with rogue downloads

he asked me to go on my phone for a app called any desk half way through i was suspicious and put down the phone

He called and said he was cancelling my broadband and phone line

THIS SEEMS V IRREGUALAR

Re: rogue call

TimmyBGood — Wed, 04 Dec 2024 10:29:47 GMT

@MIKEH4 wrote:

THIS SEEMS V IRREGUALAR

That's because it's a pure criminal scam. No ISP makes such calls, 'broadnband is being infected with rogue downloads' is technically meaningless and downloading a remote access app is hugely risky as it gives the caller complete control of the device.

Any threat to cancel is totally bogus as long as you didn't reveal any Sky passwords.

Re: rogue call

caesarome — Thu, 05 Dec 2024 16:25:18 GMT

@MIKEH4 wrote:

he asked me to go on my phone for a app called any desk half way through i was suspicious and put down the phone

Hopefully you didn't do this, if you didn't and gave them no details whatsoever then you will have no issues with your Sky account. Sgouldn't you get anymore such calls just out the phone down and don't talk to them at all.

Re: rogue call

PandJ2020 — Thu, 05 Dec 2024 16:52:43 GMT

@TimmyBGood wrote:
'broadnband is being infected with rogue downloads'

I had one call me and ask me to look at the back of my router. Apparently, the flashing lights were proof I was being 'hacked' 🤣