https://helpforum.sky.com/t5/Account-Billing/Lock-the-account/m-p/4841512#M238069 <P>I desperately need to lock my account, as my kids have gone from £25 to £95. I only want to lock the account side</P> Wed, 04 Dec 2024 13:17:37 GMT ElaineJ 2024-12-04T13:17:37Z https://helpforum.sky.com/t5/Account-Billing/Lock-the-account/m-p/4841512#M238069 <P>I desperately need to lock my account, as my kids have gone from £25 to £95. I only want to lock the account side</P> Wed, 04 Dec 2024 13:17:37 GMT https://helpforum.sky.com/t5/Account-Billing/Lock-the-account/m-p/4841512#M238069 ElaineJ 2024-12-04T13:17:37Z https://helpforum.sky.com/t5/Account-Billing/Lock-the-account/m-p/4841515#M238070 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4077310">@ElaineJ</a>&nbsp;</P> <P>You can't lock an account but if you tell us what services you have and what is actually happening we might be able to help so what have they spent this money on ?</P> Wed, 04 Dec 2024 13:23:35 GMT https://helpforum.sky.com/t5/Account-Billing/Lock-the-account/m-p/4841515#M238070 caesarome 2024-12-04T13:23:35Z https://helpforum.sky.com/t5/Account-Billing/Lock-the-account/m-p/4843594#M238369 <P>Adding new channels and tieing us in for new contracts&nbsp;</P> Fri, 06 Dec 2024 13:44:11 GMT https://helpforum.sky.com/t5/Account-Billing/Lock-the-account/m-p/4843594#M238369 ElaineJ 2024-12-06T13:44:11Z https://helpforum.sky.com/t5/Account-Billing/Lock-the-account/m-p/4843606#M238373 <P>How are they doing it? If it's via your Sky box, change the PIN (and obviously don't tell then the new one). If it's online, change your login password.</P> Fri, 06 Dec 2024 13:49:03 GMT https://helpforum.sky.com/t5/Account-Billing/Lock-the-account/m-p/4843606#M238373 Mark39 2024-12-06T13:49:03Z